Virtual Teams: Bridging The Gap Between Expectation & Performance

THE DISCREPANCY The Human Capital Institute and Capella University recently co-presented a webinar “Virtually Not Forgotten: Effective Engagement Strategies for Remote Employees”. Some 300 U.S. companies participated in the initial survey. The response to two of the survey questions is revealing. (1) “What does your organization do to make sure its remote workers are engaged and productive?” (2) “If you …

Howard Esbin, PhDVirtual Teams: Bridging The Gap Between Expectation & Performance

Prelude to Design Thinking

Design Thinking (DT) appears to becoming more and more relevant to all kinds of organizations. While there may be specific specialist roles needed for a new team wanting to practice DT, we also wonder how to  foster a DT orientation with a pre-existing team of ‘generalists’. Prelude can help such generalist teams become more sensitized to DT principals and processes …

Howard Esbin, PhDPrelude to Design Thinking

The Heliotropic Effect

 Appreciative Inquiry [AI] is the theory and practice of organizational transformation developed by D. Cooperrider and S. Srivastva in 1992 at Case Western University. AI focuses on what works well for people as opposed to what doesn’t. During the process, members of an organization co-create a picture of the positive future organization they imagine using images and words. Research shows …

Howard Esbin, PhDThe Heliotropic Effect

Start Ups: The Challenge of Team Composition

A business start up’s team composition is one of the most crucial factors in determining future success. Indeed this “matters as much or more than the product idea” (www.steveblank.com). Businesses are typically complex and require multiple skills to operate. “Most people are good at one or maybe two of these, but it’s extremely rare to find someone who can wear …

Howard Esbin, PhDStart Ups: The Challenge of Team Composition

The Cost of Incivility: The Value of Being Nice

“Workers have new tasks on their to-do list: Say hello to colleagues. Don’t forget to smile. Companies may be reluctant to admit their offices are anything less than pleasant, but incivility—think belittling barbs or gruff responses—can lead to lost productivity, creativity and talent. As employees who are forced to do more work with fewer resources become more stressed, the rudeness …

Howard Esbin, PhDThe Cost of Incivility: The Value of Being Nice